Place of work: Surf
Country: Montenegro

Iuliia Chistiakova

UX Researcher
Background

UX-researcher in Surf
2021 – present

Lead UX Analyst in UserStory
2021

Education
Public Relations Specialist

Key skills
  • Quantitative and qualitative research
  • CJM, User Flow, Job Story, JTBD, CustDev
  • UX analysis, metrics analysis (LTV, RR, Churn, CSI, NPS)

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